Contact support team

GS1 Finland has created a user ID for all Synkka service main users. If necessary, the main user creates usernames for other users of the company.
The user receives a username activation link via email. Activate the username as follows.
When entering your password, please note the password requirements below:
The main user role has the rights to create usernames. To create a new username, go to the User Management section in the top menu.
The system sends an e-mail to the new user containing the username activation link. The link allows the new user to activate their username and change their password.
The user can change their own password if it is forgotten. The password is changed from the Reset Password link that appears on the login page.
The main user has the right to delete usernames. We recommend deleting all IDs that are no longer used, e.g. people who are no longer employed by the company. Also, be sure to delete the storage service ID if you end the collaboration.
User IDs are managed in the User Management section of the user interface. To delete an ID, select and then press the Delete button.
GS1 customer service opens the rights to the supplier's Synkka database. The supplier should send a request to GS1 Customer Service. The request cannot come through the outsourcing of product and image entry service.