Logistiikka mies ja nainen varastossa läppärin kanssa

Discontinue a product

Discontinuation of a product can be done for a product or packaging that has been on the market, but also for a product whose launch is canceled. Here you can also learn how to proceed when product representation changes or seasonal availability ends.

Discontinue a product or packaging item

Always update the product information well before a product is going to be discontinued. This way your trading partner can plan ahead and find a replacement product.

Change in product representation

When the representation changes, the old representative removes the products from Synkka without editing discontinue dates. The new representative adds the products under their own GLN in Synkka.

Private label products are maintained in the same way. 

Seasonal products and substitutes

Seasonal products are only available for a limited time. Their availability is managed by start and end availability dates for seasonal products. This information allows recipients to be informed when products are available.

Referenced Trade Item GTIN information makes it easier for the trading partner to associate the new GTIN with the old product.

Instruction steps