Contact information

Do you want to contact us at GS1 Finland? Or do you need our invoicing information? See our contact information here.

Customer Support

Customer Support helps customers with all questions related to GS1 services.

Email: asiakaspalvelu@gs1.fi 

Telephone service open Mon–Fri from 10 am to 2 pm
tel. +358 75 756 3500

GS1 Remote assistance opens TeamViewer

 

Address

Postal address: Firdonkatu 2 T 108, 00520 Helsinki

Visiting address: Firdonkatu 2, Tripla Workery West, Helsinki
via Mall of Tripla's 4th floor

 

Personnel emails

Emails are in the format firstname.lastname@gs1.fi

 

Invoicing

Our invoicing addresses have been updated. Please update the new addresses to your customer register.

 

E-invoicing

We hope that in the future you will use e-invoice as the primary invoicing channel when sending invoices to us. Compared to paper invoices, processing e-invoices is faster, cheaper and more reliable.

The e-invoice addresses:

Operator

Electronic invoice address

Electronical Data Interchange ID (EDI)

Apix Messaging Oy (003723327487)

003710686480

003710686480

Please note that when sending e-invoices to our Apix address from Danske Bank Oyj, Handelsbanken, Paikallisosuuspankit or Säästöpankit you must send e-invoices to following address:

e-invoice address: 003723327487
operator code: DABAFIHH.

 

PDF invoices by email

If you are not able to send e-invoices, we ask you to send invoices to the purchase invoice scanning service.

The address for email scanning: 

003710686480@procountor.apix.fi

The actual invoice must be in the email as a PDF attachment. One email must only contain one invoice. If email has other attachments they are included as attachments for the invoice. Maximum file size for email attachments is 2 MB. After the email is processed service will produce an automated acceptance or error reply email within 15 minutes.

 

Paper invoices
The address for paper invoices:

GS1 Finland Oy (Apix scanning service)
P.O. Box 16112
00021 LASKUTUS

To enable the scanning service to recognise your invoice, the invoice address is to be printed on the actual invoice, not only on the envelope. Please note that no other material than invoices is allowed to be sent to this address.

 

GS1 Global Office

GS1 Global Office coordinates global GS1 activities. Local offices in 115 countries handle all enquiries related to GS1 standards.

Avenue Louise 326
1050 Brussels
Belgium
Phone: +32 2 788 78 00
www.gs1.org