Support and instructions

In this section, you will find all the instructions for our services. You can also log in to our services or GS1's remote support.

If you did not find answer to your question, please contact us.





Our telephone services are open Mon–Fri from 10 am to 2 pm. Based on the topic of your contact, we serve as follows:


Assistance and guidance in questions and technical problems related to the use of our services

GS1 Service Support +358 60 004 299 

(1,90 €/min + standard mobile rate / standard local network rate, queuing is free of charge)


Invoicing and contract matters and advises on purchasing our services

GS1 Customer Service +358 10 739 2300

(0,084 €/min*, queuing is subject to charge)