Create case and pallet

Steps to set up case and pallet

Once you have saved the base unit, you can continue by adding a case package or pallet. Case and pallet are added in the same way as the base unit, but much less information is provided.

There are different packaging hierarchies and their establishment must be done according to the given instructions. See the Advanced section of this page for examples of how to set them up.

Add new packaging

To add an upper hierarchy level to a base unit, open the base unit information, click on the add to packaging button and then choose New Packaging. Continue by adding basic information.

Trade item unit descriptor code:

  • Case, means the part of the packaging hierarchy in which the retail product is packed. The case can be, for example, a sales lot, an assortment or a factory package.
  • Pallet, is always the top level of the packaging hierarchy and it can be e.g. a complete pallet, half pallet or a quarter pallet. The pallet is identified by its GTIN.

Is trade item a consumer unit: 

  • Consumer units are products or packages that are intended for consumer purchase and use. A case can also be a consumer unit, e.g. an assortment that is sold to consumers (biscuit assortment, gift box) a multipack (6 pack, 12 pack beverages)


GPC Category code:

  • The product GPC category code is automatically copied from the base unit to hierarchy levels above. 

Child Trade Item GTIN and Quantity:

  • Here you add the GTIN and quantity of the product contained in the new case or pallet 

Who should see this information:

  • Product visibility information is copied from the base unit

Continue by clicking Next and then Create item. You have now created a draft item that is saved.

Complete case level information

Continue by adding information to the case. Information is added in to the views on the left. Go through all views and add information that is relevant to the case level. On case level we mainly add logistic information and handling instructions, except for multipacks that are sold to consumers.

You can move from one view to another without saving, but remember to save before living the user interface

Create pallet

Each packaging hierarchy must include a pallet, excluding direct delivery products, half full transboxes and individual sales items. The pallet is identified by its own GTIN and is displayed in the hierarchy as its own level. Pallet information is needed by the recipient e.g. storage, - ordering and transportation planning.

There are many types of pallets and other units that are set up as pallets. Different terms are also used for pallets. In Synkka, all transport packages weighing more than 25 kilos will be set up as a pallet. Dolly and trolleys are also set up as a pallet.

To add an upper hierarchy level, click on the Add to packaging and then New packaging.

Publish hierarchy

After entering all the product information, click Publish Preview in the lower right corner to publish the packaging hierarchy. Note that the packaging hierarchy can only be published after all errors and warnings in the Checklist have been corrected.

To publish a product with limited visibility, press the Target Market field and select Restricted> Data Recipients> Companies from the screen that opens. You can search for recipients by name or GLN in the Companies field. Finally, click Publish in the lower right corner of the page.

After publication, the status of the product changes from Draft to Live or Published. The top level of the hierarchy is displayed with the Published status and the lower levels of the hierarchy with the Live status. Both statuses mean that the product has been released.

Publication of product information means that product information is sent to all recipients of product information who have an active subscription for the product. The subscription can be product-specific (GTIN) or supplier-specific (GLN). Synkka sends the entire packaging hierarchy information to the recipients without delay. Recipients process product information according to their own schedules.